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Internet, Phone and Mobile Banking Maintenance
  

On Sunday, September 10th, from 12:00 to 6:00 am, internet banking, phone banking and mobile banking will be undergoing maintenance which will make some or all applications unavailable. 

  • Internet Banking transfers, along with real time transactions, will not be available.  Balance and prior date activity will be available.
  • Voice Banking will not be available.
  • Mobile Banking will not be available.

We apologize for any inconvenience this may cause.  Please feel free to contact the Bank with any questions.

Thank you!

  
  
SCAM ALERT
  

Warning by U.S. Federal Agencies

U.S. Federal agencies are warning citizens anxious to donate money for those victimized by Hurricane Harvey to be especially wary of scam artists.  Here are some tips to help ensure you aid dollars go directly to those most in need.  For more information, click "Relief Tips"

  
  
Identity Theft and Your Phone
  

Identity theft can happen to anyone. I’m a fraud investigator, and I’d like to tell you about my identity theft. Knowing how to respond will help you if you ever have to recover your identity.

My purse was stolen recently. Charges appeared on my credit cards before I even knew it was gone. I knew I had to act quickly to protect my identity, so I went to IdentityTheft.gov. It’s the site where you can file a report and get a personalized recovery plan. My plan involved putting alerts on my credit reports, notifying my bank, canceling all my credit cards, and getting a new driver’s license.

But the thief also got my phone, which had everything on it. Contacts, photos, other valuable (to me) data. The thief turned off my phone, so I couldn’t locate it using the “Find my Phone” feature. Even though I had a strong password to lock my phone, I didn’t want to risk the thief getting into it. I was able to send an erase command that will wipe the device clean, once the phone connects to the internet. If I’d done a backup recently (which you really should – in fact, go do it now), all of my data would have been safe. But I hadn’t, so I lost some photos and files that were important to me. Seriously: go back up your phone.

This led me to realize: there was a lot more I needed to do to protect my digital identity. Whether you’ve lost your device or you want to be prepared, here are some tips you can take to protect your digital identity:

Smart Phone:

  • Lock your phone. Use at least a 6-digit passcode on your device, or use the pattern lock or fingerprint scanner. Set the device to lock when not in use. This is especially important if you use a mobile wallet or money transfer apps.
  • Update it and back it up. Back up your device regularly and make sure automatic updates are turned on. Backing up your phone regularly and automatically makes sure that you’ll still have your stuff – if it disappears.
  • Get help finding your phone. Install and turn on Find My iPhone (iOS) or Find My Device (Android). These apps could help you locate your device if you lose it. If your phone is stolen, these apps also let you remotely issue a command to erase your device – even if a thief turns it off.
  • Alert your wireless provider if your phone is missing. Make the call as soon as you know your device is missing. They can permanently or temporarily disable the SIM card to stop someone from using the device for calls or the internet. It helps, too, if you have a record of your phone’s serial number or IMEI number (a unique identifier for your phone).

Accounts:

  • Turn on two-factor authentication. That means you’ll give your password and a second way to prove that you’re you. This extra layer of security makes it much harder for thieves to get into your accounts and lock you out. Many providers give several options to authenticate your identity, so be sure you have a backup method (like one-time use codes or a backup email address) in case you don’t have access to your device to receive texts or phone calls.
  • Know which devices have access to your accounts. Many social media sites and email providers, and some phone operating systems, let you view the logins for your devices from the settings menu. You can remove devices from the account, and log out of the site remotely using a computer or another device. That’s handy if ever you lose your phone, tablet, or laptop.
  • Check your log-in and account notifications. Many email and social media accounts can notify you if a new device connects to your account, or if someone tried to change your passwords.
  • When in doubt, change your passwords. If you’ve lost your device, change your passwords. Many of us set our devices to remember passwords – which could mean that someone who gets your phone could get access to your accounts and personal information. So: if you lose your phone, change your email, social media, online banking, shopping, and other passwords right away.

For more tips on what to do to protect yourself from identity thieves, check out ftc.gov/idtheft.

  
  
RansomWare
  

When your computer life is held for ransom

by Aditi Jhaveri
Consumer Education Specialist, FTC

Imagine if everything on your computer was “kidnapped” — including all of your precious family photos and important personal documents. And the only way you could access any of it again was if you paid a lot of money — or bitcoins — to a hacker. Even if you pay, there’s no guarantee you’ll get your stuff back.

Sounds like something out of a movie, right? Unfortunately, it’s happening in real life. It’s called ransomware.

Read more > 

  
  
Shazam Bolt$ Mobile App
  

         

           

 

 

With the Shazam Bolt$ mobile app you'll enjoy the convenience of mobile and the flexibility to manage your accounts wherever the road takes you.  The app is enhanced with an ATM location feature.  In addition, Shazam Bolt$ provides fraud protection for your peace of mind; you can receive fraud alerts and check your account balance anywhere, anytime.  With Shazam's new Transaction Control feature you can temporarily block and unblock your debit card.  This helps with fraud prevention!

Download Shazam Bolt$ mobile app today on the Apple App Store or Google Play. 

 

  
  
CyberSecurity Awareness - For Information and Tips, Please Use the Following Links
  

CyberSecurity While Traveling

CyberSecurity Planning Guide for Business

 

Mobile Security 

 

Social Media Guide

 

Small Business CyberSecurity

  
  
Frequently Used Links
  

 

    

 

 

 

 

SHAZAM Privileged Status ATMs

Reorder Checks

  

Safe and Secure Online Shopping

 

Tools to Manage Your Debit Card

  
  

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116 S. Blossom Shenandoah, IA 51601
(712) 246-2205

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